Last Updated: September 2026
At Prachin Ayurved, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or purchase our products.
1. Information We Collect
When you use our website, we may collect:
- Name
- Mobile number
- Email address
- Billing and shipping address
- Order and purchase details
- Payment-related information
- Information you provide through contact forms, WhatsApp or customer support
- Website usage, device and browser information through cookies and analytics tools
We only collect information reasonably required to provide our services and process your orders.
2. How We Use Your Information
Your information may be used to:
- Process and deliver orders
- Confirm payments and provide invoices
- Provide order tracking and customer support
- Respond to enquiries
- Process returns, refunds and exchanges
- Improve our website, products and services
- Send important order or service notifications
- Send promotional communications where permitted
3. Payment Information
Online payments may be processed through third-party payment providers such as Razorpay. Prachin Ayurved does not intentionally store your complete card, UPI or banking credentials on its own servers. Payment information is handled according to the payment provider’s applicable policies and security practices.
4. Shipping & Delivery
We may share necessary customer information, such as name, phone number and delivery address, with shipping and logistics partners such as Shiprocket and its courier partners to fulfil and track your order.
5. Cookies
Our website may use cookies and similar technologies to remember preferences, improve website functionality, understand website traffic and provide relevant marketing. You can manage cookies through your browser settings.
6. Third-Party Services
Our website may use third-party services including payment gateways, shipping providers, analytics, advertising platforms, email services and WhatsApp. These services may process information according to their own privacy policies.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for order fulfilment, customer service, legal, accounting, tax and business requirements.
9. Your Rights
Subject to applicable law, you may contact us to request access to, correction of, or information regarding your personal data. You may also request withdrawal of promotional communications.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
11. Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
Prachin Ayurved
Proprietor: Shashi Rani
18A, Rural Part 47, Ward No. 1, Katju Nagar, Taraori, Karnal, Haryana – 132116
Phone: +91 87087-18784 / +91 72069-07250
Email: prachinayurvedindia@gmail.com
GSTIN: 06DLAPR4776N1ZE
Udyam Registration: UDYAM-HR-10-0090979